Tropical Fish audio never released?

[donna]

I was waiting on audio for the last book of the month - Tropical Fish for my group. I checked in, it still wasn't uploaded. I checked again the next day and all the books from that month were gone. So what happened to us getting the audio?

I see there is a problem with the 'archives'... I didn't even know there were archives. Mine only has a video in it. What's going on here? I'm still waiting on advanced videos and I've been a member a couple of months now. I'm not too impressed.

[dlkeith]

I was logging in to ask this myself. I was afraid that perhaps I had just missed the audio files being posted. I also looked in the Archives section, but to no avail. Just a video.

Hope to hear back soon.

Many thanks,
Doug

[abaler]

Ditto on all counts...

[dturner]

Hi guys, our Audio team went awall...

It was a decision we made, either wait, or changeover, we didn't want to wait anymore, so we changed over, we're getting a new audio team that will fill in their spot now, and we're backdating the ones that aren't done as and when we put them up.

Sorry for the pain in the butt factor guys

Daniel

[dlkeith]

Thanks for the heads-up, Daniel. I sincerely appreciate it. With this exception of this hiccup, I think this is an A+ service. Great work.

[GinaR]

It's been about 3 weeks since the product change over, but so far only one ebook and no audios - or is there something wrong with my display (I have tried refreshing)?

[Marc]

No but there is something wrong with our Audio guys.

I do have all previous audio in track & we are talking to a new team to deliver this now.

That will be all old ebooks not done (last month) & current ebooks as well.

So you will not go without, its just a matter of getting someone that can deliver on time, regularily.

Working towards it & actually just spoke with them this morning.

Will keep you posted.

Thanks
Marc