In need of guidance please

[slamjunk]

Hi,

I have registered a new domain and hosted it with Hostgator using cpanel under `adons`.

Now as I understand this, it is a domain which points to a sub domain in my Hostgator account but will present itself as a url that will look like an ordinary www.xxxxx.com.

Will this effect the way I input to the WP installer fields?

I have tried installing it by inputting as an ordinary domain www.xxxxx.com, or will it need to shown as sub domain.

I use cute ftp usually and when I look in there all the folders seem to be in the right place - under public_html and the installer indicates a good upload but I am not getting my domain to load as I would expect, nor can I get into WP admin.

Also the domain name I registered shows with a website that appears to be a directory. Why should this be showing - cellulite home treatment fitness kegel at homecellulitetreatments.com - I`ve used the email there`s but no reply.

If someone could give some advice here it would be much appreciated.

Thanks

Laurence

PS the phrase linked with the cellulite url above -"cellulite home treatment fitness Kegel at...etc" was added to my url after I did a preview.

Why?

[inorpo]

I don't use hostgator but from the whois of homecellulitetreatments.com it looks like it is still using:
dns1.name-services.com
dns2.name-services.com
dns3.name-services.com
dns4.name-services.com
dns5.name-services.com

They seem to be passing your page to a parked page, Try changing them to whatever dns servers your other domain uses that is parked with HostGator and I'll be that works everything out.

[slamjunk]

Thanks inorpo.

I think your right - I`m newish at this and there are many areas to tie together, forget one... problems.

But I`ll get there.

Thanks again.

Laurence

[golfer57]

Hello

Did that fix your problem, changing the dns servers? That was a great fix for sure. Let us know if that was the problem?
thanks and good luck,
Steve

[slamjunk]

Hi Golfer,

Do you really want to hear my tales of woe - it`s
much appreciated if you do.

Yes that solved that particular problem, thanks - but!

You asked for it

Getting in to my registry panel at Hostgator proved
impossible yesterday - many emails went between
me and their support so domain and password are all
correct - they changed the name servers for me. This
morning I tried again and I was able to get in.... hurray.

Now the problem I am struggling with is that having
used the plrpro installer which seems a successful
upload from what I am reading, I punch in my url -
homecellulitetreatments.com - and I am taken to a
Hostgator Error 404 page.

When I add wp-admin it just takes me to folders.

The returned `successful upload` page does not look
like the page that is on the video, it is my Error 404
page - the part in the scrolling screen area that is.

I have sent an email to the address on the page so
I am just waiting.

If you can through any light on this I would appreciate
it.

Simple is such a relative word - don`t you think

Laurence

PS... my domain is an `adon` in the Hostgator cpanel
if that makes any difference.

[golfer57]

Hello,

Not sure if this is going to help but thought that it might. Check this post out Bigdump file not found? and see if this will help you.

Steve

[icedancer]

Originally Posted by slamjunk

Hi,

I have registered a new domain and hosted it with Hostgator using cpanel under `adons`.

Now as I understand this, it is a domain which points to a sub domain in my Hostgator account but will present itself as a url that will look like an ordinary www.xxxxx.com.

Will this effect the way I input to the WP installer fields?

I have tried installing it by inputting as an ordinary domain www.xxxxx.com, or will it need to shown as sub domain.

I use cute ftp usually and when I look in there all the folders seem to be in the right place - under public_html and the installer indicates a good upload but I am not getting my domain to load as I would expect, nor can I get into WP admin.

Also the domain name I registered shows with a website that appears to be a directory. Why should this be showing - cellulite home treatment fitness kegel at homecellulitetreatments.com - I`ve used the email there`s but no reply.

If someone could give some advice here it would be much appreciated.

Thanks

Laurence

PS the phrase linked with the cellulite url above -"cellulite home treatment fitness Kegel at...etc" was added to my url after I did a preview.

Why?

I had the same problem recently with a new site. Tried all sorts.

Eventually got to live chat with my host. They soon sussed it was a problem wth the dns at their end and sorted it in five minutes. 15 minutes later the site was up and running.

Give your host a call or submit a ticket. Its worth a go.